NOPD response times have been in the news today so I figured it was the perfect time to roll out the Response Time portal which you can find under the ‘Statistics’ menu. Emergency responses have definitely improved relative to 2015. Emergency responses were about even with 2015 up until late February when NOPD added more officers to the streets and, probably as a result, times have been about 20-30 percent better than the same time last year.

Emergency2

What’s less clear is the change in overall response times which hit an hour and thirty minutes average for the last week and have actually surpassed the average response for this time last year.

All Calls2

Quicker response to emergency calls is good and necessary, but focusing solely on emergency calls hides the lack of progress against non-emergencies which remain a pretty big problem that appears to be growing.